Get in touch with the Chatkibet desk

The Chatkibet live desk runs correspondence through one editorial inbox. We answer questions about the content on this site — live board explanations, jackpot card mechanics, athletics and esports coverage, cashier overviews (Chapa, SantimPay, voucher). Real-money matters — cashier issues, jackpot credit queries, bet settlements, KYC reviews — live with the Chatkibet operator.

Editorial feedback

A live market that is no longer offered the way we described it, a jackpot structure that has changed, an athletics page that is out of date, an esports title removed from the board, a broken link — all good reasons to write.

Operator matters

Chapa / SantimPay / voucher deposits, jackpot prize queries, live bet cash-out disputes, KYC, self-exclusion, account closures. The operator has the access and authority to resolve them.

Contact channels

Reach the live desk at [email protected], which is pinned in the footer of every page. Use these subject tags:

• [live] — live market pages.
• [jackpot] — jackpot card content.
• [athletics] / [esports] — niche product pages.
• [rails] — Chapa / SantimPay / voucher descriptions.
• [rg] / [press] / [privacy].

The "Live desk chat" entry in the footer is the Chatkibet operator channel.

What to expect

Each message is read by a person. Replies within two working days, same-day for simple corrections.

Press and data requests

Same address with the right tag. Privacy process: our privacy policy.